Florida Residents: Watch Out for This E-Pass & SunPass Scam
If you’ve received a text message saying you owe money for an unpaid toll, do not click the link. Scammers are targeting Florida drivers by impersonating toll agencies like E-Pass and SunPass, hoping to steal your banking details and personal information.
These messages may look official, even including words like “SunPass” in the link or threatening late fees and legal action. But the Central Florida Expressway Authority (CFX) and SunPass do not send payment requests by text.
How the Scam Works
You get a text message claiming you owe money for a toll.
The message includes a fake deadline and a link to pay.
If you click, it may ask for your bank account or credit card details.
In some cases, scammers may try to collect your driver’s license number—which could lead to identity theft.
How to Spot a Scam Text
It asks you to act fast. Scammers use urgency to prevent you from thinking twice.
The message contains a suspicious link. Even if it includes “SunPass” or “E-Pass,” do not click.
It threatens legal action. Official toll agencies do not threaten lawsuits over unpaid tolls.
It doesn’t match SunPass’s official number. If SunPass texts you, it will only come from 786727.
What to Do If You Get a Scam Text
Do not click the link or reply.
Check your toll account directly by going to E-Pass’s official website or SunPass’s official website.
Report the scam by forwarding the text to 7726 (SPAM).
Delete the message after reporting it.
If you think you may have entered your information on a scam website, contact your bank immediately to secure your accounts.
Need Help? TechPals Is Here for You
If you’re unsure about a suspicious message or need help protecting yourself from scams, reach out to us at help@techpals.org.
It’s always better to double-check than to fall for a scam. Stay safe, and spread the word to friends and family who may be at risk.
