Make technology work for you.
All your phone and computer questions, answered.

Unlimited tech support via email — for FREE!

No credit card required

Why Tech Pals?

Credentialed, trusted experts

Our service is run by Harvard students and alumni with decades of experience in the tech world. Our team is knowledgeable, trustworthy, and ready to help.

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Patient, empathetic service

We understand that technology can be intimidating. Our team is here to listen, support, and guide you at your pace, ensuring you feel comfortable every step of the way.

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Simple, clear solutions

Our experts will provide straightforward, user-friendly answers to your questions. You’ll feel confident using technology and no longer need to rely on anyone else.

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Unlimited support

Email us any time a question arises, big or small, and we’re here to help. Our subscription service gives you peace of mind, knowing help is just an email away.

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Embrace the digital age with confidence.

Subscribe today for unlimited email tech support and take the first step towards a more tech-savvy, empowered you.

Imagine having your very own personal tech expert at your fingertips, ready to assist you whenever you need help.

Unlimited email tech support for questions about:

  • iPhones, MacBooks, laptops, and other devices

  • Facebook, Instagram, YouTube, and other social media

  • Password management and identifying scams

  • Device comparisons and recommendations

  • Organizing pictures and files on your phone and computer

  • Anything else!

Do you ever feel like technology is leaving you behind?

You're not alone.

At Tech Pals, we understand that the digital world can sometimes feel overwhelming, making you feel out of touch and frustrated. But fear not — we're here to bridge the gap and make technology enjoyable and accessible for you.

 FAQs

  • Once you sign up for Tech Pals, we’ll give you a dedicated email address that you can send any of your technology questions to! A member of our credentialed team of tech experts will reply promptly to assist you. We get the most questions about the following topics:

    • iPhones, MacBooks, laptops, and other devices

    • Facebook, Instagram, YouTube, and other social media

    • Password management and identifying scams

    • Device comparisons and recommendations

    • Organizing pictures and files on your phone and computer

  • Tech Pals is a totally free service, meant to help older adults navigate the complex world of technology.

  • You can ask any question about technology you’d like! Here are some of the most common things we get questions about:

    • iPhones, MacBooks, laptops, and other devices

    • Facebook, Instagram, YouTube, and other social media

    • Password management and identifying scams

    • Device comparisons and recommendations

  • Not yet! We currently only offer tech support services via email, but we plan to launch phone and video support in the near future. If this is something you’re interested in, send us an email at team@techpals.org and you’ll be the first to know when we launch.

  • Tech Pals was started in January 2024 by a team of Harvard students and alumni. Technology is more critical to our lives and relationships than ever before, but with so many new devices, apps, and systems, it can be hard to keep up. We believe everyone should feel empowered to use technology to their advantage. If you have questions or feedback, send us an email at team@techpals.org. We’d love to hear from you!

  • Feel free to send us an email at team@techpals.org. We’d love to hear from you!